Keeping your domain contact information up to date is important for receiving notifications about renewals, policy changes, and any communication related to your domain. This guide shows you how to do it from your My Webziclient panel.

Before you begin

Make sure you have:

• Access to your My Webzi account (https://my.webzi.mx)
• The domain must be active and registered in your account
• The new contact information you want to register

Steps to update the information

Step 1: Log in to My Webzi

Open your browser and go to https://my.webzi.mx. Sign in with your email address and password.

Tip: If you forgot your password, you can recover it from the "Forgot your password?" link on the login page.

Step 2: Access the Domains section

Once inside your panel, you have two options:

a) In the side menu, click on "Domains"

b) Or access directly from: https://my.webzi.mx/clientarea.php?action=domains

Step 3: Select your domain

You will see a list of all your registered domains. Locate the domain you want to modify and click on the green "Active" icon next to the domain name. This will take you to the domain management page.

Step 4: Access Contact Information

In the left sidebar of the domain management page, you will find the "Manage" section. Click on "Contact Information".

Step 5: Update the data

Here you can modify the information for the different contact types:

For each contact type you can choose:

• "Use Existing Contact" – Uses the account owner's data
• "Use Following Details" – Enter custom data

Step 6: Save changes

Once you have entered or updated the information, click the "Save Changes" button at the bottom of the form. You will see a confirmation message indicating that the changes were saved successfully.

Security recommendations

🔒 Enable Registry Lock

We recommend keeping the "Registry Lock" enabled for your domain. This feature prevents unauthorized transfers. You can enable it from the "Register Lock" menu on the same domain management page.

📧 Keep your email updated

Make sure the registered email address is valid and active, as you will receive important notifications about your domain, including renewal notices.

Need help?

If you have any questions or problems during the process, we're here to help:

• Open a support ticket from your MyWebzi panel
• Live chat available at webzi.app
• Check our knowledge base: https://help.webzi.mx/portal/en/home